Wednesday, March 8, 2017

Quality Assurance Manager - Dairy Manufacturing - SD

Position Title          Quality Assurance Manager - Dairy Manufacturing - SD 

Relocation               Yes 

Location                  Big Stone South Dakota

The successful candidate will manage all Quality Assurance and Quality Control systems and programs, ensure product quality and safety and train all new and existing employees. He/she will be part of a team that strives to maintain a safe, quality minded work environment.

Communicates and demonstrates the company culture and values and fosters positive employee relations.

Provides leadership, direction and guidance for the quality department and plant personnel by understanding regulatory, customer and internal company quality and food safety requirements.

Responsible for leading and managing the quality team to include training, development, directing, monitoring, coaching and counseling.  Develops teamwork and cross-functionality.  

Promotes a spirit of customer service to the entire plant.  Develops supervisors and technicians to achieve continuous improvement in performance levels.

Oversees all Quality Assurance systems to include, Process Evaluation and Product Protection Programs, Process Specifications and Standards, CIP/Sanitation Programs and 

Verifications, HACCP, GMP's, SQF, Positive Release, Pest Control, In-line Sampling, Product Labeling Compliance, and Product Storage and Distribution.

Oversees Quality Control systems to optimize detection or failures in the manufacturing process to include Hold Programs and Product Traceability, Lab Proficiency and Procedures, 

Product Testing and Review, Product Functionality Evaluation, Process Verification Programs, Internal and External Audits, Environmental Microbiological Monitoring Programs, and Supplier complaints.

Oversees the management of and assists in the completion of all quality/food safety training to include GMP, HACCP, Allergen, etc.

Serves as the SQF expert for the facility.  Maintains overall responsibility for adherence to current SQF guidelines and requirements and SQF audit corrective actions.  Reviews and provides SQF updates to personnel responsible for maintaining raw material specification and certificate of analysis documentation.

Communicates frequently with the corporate QA Team to remain proactive in the implementation and maintenance of quality programs and satisfying customer requirements.  Investigates, tracks and responds to customer complaints, returns and incident investigations.

Provides technical support to plant management, service groups and sales regarding process/product improvement through analysis of product composition, quality and function ability.

Conducts internal plant audits and ensures follow up of identified issues. Prepares the operations team for and leads efforts in 3rd party customer/plant audits.  Acts as a liaison for regulatory compliance agencies/audits (i.e. WDA, USDA, FDA, etc.).

Develops and monitors standard operating procedures as they pertain to the QA function and product quality and safety.

Ensures certification of the lab by maintaining proper documentation for all internal and government requirements (i.e. antibiotic records, equipment temperatures, water and air, proper sterilization records, etc.).  Oversees the maintenance and calibration of lab equipment.


Job Requirements

Values that align with the company culture: Efficiency through Simplicity; Family Oriented Environment; Ownership & Commitment; Hand on Approach; Passion.

Bachelor's Degree in Dairy Science, Food Science, Microbiology or a related field and five (5) or more years of quality and supervisory/management experience in dairy manufacturing.

Strong time management, communication, and organizational skills.  Strong customer service focus.

Working knowledge of computer programs (i.e. Excel, Word, Maestro, Power Point, SharePoint etc.), regulatory compliance as it relates to quality to include USDA, FDA, etc., and lab equipment and its maintenance.

SQF Practitioner Certification, or ability to obtain.

Ability to identify, define, and solve problems; trouble-shoot, lead, influence and inspire people; evaluate and develop employee; and promote quality, safety, and teamwork.

Ability to remain approachable and accessible to employees on all shifts and work some weekends and holidays as needed.

Possess strong collaboration, facilitation and leadership skills, as well as demonstrated ability to exercise judgment and discretion in establishing and maintaining good working relationships with all levels of employees as well as internal and external customers.

Able to travel independently to visit customers and assist as needed.

Qualified applicants should submit their resume to


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